![]() If you get this message, you have successfully accessed the program again and you should proceed to step 2 (Press "Cancel" here to close the program for now). You should come to a little screen that says:Īn Invoice file must be open for (Program Name) to continueĪnd you would have options to Create, Open, Cancel or Help. Now that you have renamed the folder and made an empty replacement, you should close all the open Windows Explorer windows and attempt to open your program again from the main Desktop shortcut (or from the "Programs" folder in the START Menu). Type the word "Data" (without quotes) for the name of this new folder and press the Enter Key on your keyboard. To do so, go to the "File" Menu, choose "New", then "Folder" and a new folder (called "New Folder") will appear. ![]() Once you find it, RENAME the "Data" folder to "Data Old" - to do so, right-click the "Data" folder and select "Rename." Type "Data Old" (without quotes) and then press the Enter key on your keyboard one time.Īfter you rename the existing Data folder that contains your corrupt file, you need to create a new blank "Data" folder in the same directory. If you used the default Data folder that the program automatically chooses as the invoices file directory, locate your Data folder as follows: This changes the file path that program is looking at so it cannot find the file anymore. To do this, you will need to RENAME the folder in Windows that contains your corrupted data. If this file has become corrupted, though, you will have to prevent the program from recognizing this file so it stops repeatedly trying to open this file and then crash. This is so you do not have to manually locate and open your main file. Our Invoicing programs are built to automatically try to open the last invoice file you were working on the last time you closed the program. Regaining access to your Invoices program. However, if you cannot open the program at all because it is repeatedly trying (and failing) to open a corrupted Invoices file, then you need to perform some maintenance on your system to prevent the program from recognizing your existing invoices file. If you can successfully open your program to get a choice to open an existing file, or to create a new file, then you would skip step 1 since you already have access to your program. Regaining access to your Invoices program.If your file is corrupted, you will need to take immediate action to recover your invoice data. If you're still running Windows 7 or Windows 8.1 and want to make the move to Windows 10, you can learn more at Upgrade to Windows 10: FAQ.Solution home MyInvoices & Estimates Current How can I recover my program and my invoice information from file corruption? (KB012048) If you're warned by Windows Update that you don't have enough space on your device to install the update, see Free up space for Windows updates. ![]() If version 22H2 isn't offered automatically through Check for updates, you can get it manually through the Windows Update Assistant. If you want to install the update now, select Start > Settings > Update & Security > Windows Update, and then select Check for updates. To check whether you're already running the WindUpdate, select View update history on the Windows Update settings page. After that, your device will be running Windows 10, version 22H2. You'll then need to restart your device and complete the installation. Choose a time that works best for you to download the update. When the WindUpdate aka Windows 10, version 22H2 is ready for your device, it will be available to download from the Windows Update page in Settings. Learn more about upgrading to Windows 11 at Upgrade to Windows 11: FAQ. If you experience internet connection issues while updating your device, see Fix Wi-Fi connection issues in Windows. If you're warned by Windows Update that you don't have enough space on your device to install updates, see Free up space for Windows updates. If you run into problems updating your device, including problems with previous major updates, see common fixes at Troubleshoot problems updating Windows. If updates are available, you can choose to install them. ![]() To check for updates, select Start > Settings > Windows Update , then select Check for updates. The latest Windows update is Windows 11, version 22H2, also known as the WindUpdate. Windows will let you know if you need to restart your device to complete an update, and you can choose a time that works best for you to complete that update. Features for Windows 11 are constantly being added and updated, and all of them (including major updates) are delivered to your device from the Windows Update page in Settings.
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